Can employees decline an assigned shift?

Can employees decline a shift?

No — once you as a manager have assigned a shift to an employee, they cannot decline or delete it themselves.

What can the employee do?

If an employee cannot work an assigned shift, they can try to swap the shift with a colleague:

1. The employee opens the shift in the app.
2. They activate the “Request shift back” function, making the shift available to colleagues.
3. A colleague offers a shift in return.
4. The employee approves the swap shift.
5. You as the manager give the final approval.

The manager always has final say — no swap is completed without manager approval.