---
title: GPS location error when clocking in on iOS
description: Is the employee getting a message saying they are too far from the workplace? Here's how to fix GPS issues on iOS.
---

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# GPS location error when clocking in on iOS

## Is the employee getting a message saying they are too far from the workplace? Here's how to fix GPS issues on iOS.

### Clock-in error: "You are too far from the workplace"

Some employees with iPhones experience errors when clocking in, because the system believes they are not at the workplace. This is usually caused by the phone's GPS not being accurate enough.

Please check the following:

### 1. Enable Location Services

- Go to Settings
- Select Privacy & Security
- Select Location Services
- Make sure Location Services is turned on

### 2. Allow precise location

- Go to Settings → Privacy & Security → Location Services
- Find the browser/app used for clocking in (e.g. Safari or Chrome)
- Select "While Using the App" or "Always"
- Make sure "Precise Location" is enabled

### 3. Allow location in the browser (if clocking in via web)

- Go to Settings → Safari (or the browser you use)
- Find Location
- Select Allow

### 4. Test that the phone shows the correct location

- Open the Maps app on the phone
- Check whether the blue dot shows your actual position
- If it is inaccurate, wait a moment or step outside and try again

### 5. Wait a few seconds before clocking in

The phone may need a moment to find a precise GPS position. Once the location is accurate, clocking in should work without any issues.

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