How to manage vacation and absence requests

For Employees: How to Create a Request

1. Tap the + button in the bottom menu of the app
2. Choose whether it's a vacation request, shift request, or absence request
3. Select the date(s)
4. Add a comment if needed
5. Tap Save

Your manager will receive a notification and can approve or decline the request.

For Managers: How to Create a Request

1. Go to the schedule view
2. Tap/click on the date you want
3. Select the type of request (vacation, shift, or absence)
4. Fill in the details and add a comment if needed
5. Tap Save

For Managers: How to Approve or Decline Requests

When an employee submits a request, you'll receive a notification (if notifications are enabled).

1. Go to the schedule view
2. You'll see pending requests highlighted
3. Click on the request to approve or decline it
4. The employee will be notified of your decision

Setting Up Notifications for Requests

To make sure you don't miss incoming requests:

1. Make sure you have the Frontliners app installed (see How do I install the App)
2. Enable notifications on your device for the Frontliners app
3. Request notifications should be enabled by default — if you're not receiving them, contact support

Vacation Request vs. Shift Request vs. Absence Request

• Vacation request (ferieønske) = time off for vacation/holiday
• Shift request (vagtønske) = request to be assigned a specific shift
• Absence request (fraværsønske) = other absence (sick leave, personal, etc.)

These are separate types with separate notification settings.

Questions?

Contact us at support@frontliners.ai or call +45 31 53 00 99.