What should I do if an employee hasn't punched in but I know they have worked their shift?

When an employee has not clocked in for their scheduled shift, yet you are aware that they worked, you need to take appropriate action when closing the workday.

When you are ready to close the workday in Frontliners, and you have a situation where an employee has not punched in, you can proceed as follows:

  1. Verify Scheduled Hours: First, ensure that the scheduled shift times align with the hours the employee was expected to work.
  2. Close the Day: If the scheduled times are correct, you can close the day without needing the employee to have punched in. The system automatically accounts for the planned shift times, and those hours will be recorded for payroll and reporting purposes.

Following this process will ensure that your records remain accurate and that all employee hours are processed correctly.