Why can't I see a shift request in the approval menu?

If you can see a shift swap request in the schedule but it’s not visible under "Approve", this might be because the process isn’t ready for your approval yet. Here’s a breakdown of what’s happening:

  • Shift Swap Request:

    • The employee offers their shift for swapping, making it "available" in the schedule.
  • Colleague Bids with a Shift in Return:

    • A colleague requesting the shift must offer one of their shifts in exchange.
    • The original employee must approve this offered shift in return.
  • Employee’s Approval:

    • After approving the exchange shift, the request moves to the next step.
  • Your Approval:

    • Once the original employee approves, the request appears in your "Approve" menu for final approval.
  • Finalizing the Process:

    • After you approve, the shift swap is complete, and the new employee is assigned the shift.

his process ensures that shift swaps are completed only when all parties, including the manager, have approved.