Why do I see negative hours for an employee?

Negative hours for an employee typically occur when there's a discrepancy between the employee's start date and the actual start of their work period in Frontliners. This article explains how to address this issue.

The negative hour count can be correct if the employee has worked fewer hours than they were hired for. However, if this is not the case, then you can resolve negative hours following these steps.

  1. Navigate to the employee's profile in Frontliners.
  2. Check the employee's start date under their personal information.
  3. If the start date is earlier than the actual first day of work, adjust it to the correct date.
  4. Go to the "Hours" section for the employee.
  5. Review the hours entered for the first pay period.
  6. Ensure that the hours entered align with the correct start date.
  7. If necessary, add or adjust hours for the appropriate pay period.
  8. Save your changes.
By aligning the start date with the actual first day of work and entering the correct hours, you'll resolve the issue of negative hours.