Employee satisfaction feedback is a valuable tool for managers. You can easily access satisfaction scores and comments directly in Frontliners.
To view employee satisfaction scores and comments:
- Go to the dashboard and locate the main graph.
- Switch the graph view yearly by clicking the "Year" option.
- Below the graph, look for a dropdown menu to select what data to display.
- Choose "Employee Satisfaction" from this dropdown.
- The graph will show the monthly employee satisfaction scores over time.
For comments, there are two types:
- Anonymous comments tied to the satisfaction score: These are not directly visible to managers to maintain anonymity.
- Non-anonymous comments: These can be viewed when approving payroll. Look for a comment field at the top of the payroll approval page.
It's important to note that employees should use the non-anonymous comment field instead of the satisfaction score comments if they want to leave non-anonymous feedback about day-to-day operations.